Payment Methods:

• Cash on Delivery (COD): Pay upon receiving your order.

• Bank Transfer: Secure bank account details will be provided at checkout.

Returns:

• Returns accepted within 3 days of delivery if the item is:

  • Damaged on arrival

  • Incorrect product delivered

  • Unused and in original packaging

To initiate a return, contact us with your order number and reason.

Refunds:

• Refunds are processed to your bank account once the returned item is received and inspected.

• COD refunds may take 3–5 working days.

• Shipping fees are non-refundable unless the error is ours.

Non-Returnable Items:

• Opened baby food, personal care products, or hygiene-sensitive items (e.g., diapers, wipes) cannot be returned.